Since 1996, Camoclad Camouflage Systems has been committed to providing you the highest quality products designed for appearance, ease of use and rugged durability. However, if you are not satisfied with your purchase, you can exchange or return your undamaged, unused graphic within 7 days of delivery.
To obtain a refund or arrange for a product exchange, please contact us at 800-585-8550 to request a return authorization number (RA#) and instructions for return shipping. We recommend obtaining a tracking number and insuring the item for its full value as we cannot be responsible for lost or damaged shipments.
Returns may be subject to a 15% restocking fee. If the return was a result of our error, we will waive the restocking fee and issue a full refund, minus original shipping charges. Items authorized for return should be packaged in their original packaging, including all packing materials and original invoice or order receipt. The exchange or refund will be processed once the graphic is deemed acceptable. If the return is not acceptable, we will contact you immediately to resolve the matter.
Camoclad, Inc. reserves the right to refuse delivery of any returned merchandise without a RA # and documentation.
Defective/Damaged Goods Exchange:
If you think you have received an item containing defects in the image or one which was damaged by the shipping carrier, please contact customer service at 800-585-8550.